Events Diary 2013
6th November 2013 - Hot Topic Event - PCI Compliance
Little Ship Club, Bell Wharf Lane, Upper Thames Street, London, EC4R 3TB
How far can technology solve the challenge of Contact Centre PCI DSS compliance?
Handling card transactions has always been a core part of contact centre operations. However, the need to protect customer data has never been greater, and the burden of PCI DSS compliance can seem daunting.
A new wave of PCI compliance payment technologies offer the promise of vastly reduced cost of compliance, while protecting operational productivity and flexibility.
In this workshop and networking event we discuss:
- Is PCI DSS a brake on contact center innovation?
- Can technology really be the silver bullet vendors would have us believe?
- Experiences from the coal face. What lessons can be learned from PCI DSS technology deployments?
8:30 - 9:15 - Coffee & Registration
9:15 - 9:20 - Welcome - Curtis Nash, CEO, Cognia, the world's first company to achieve QSA-validated compliance with PCI DSS as a Level 1 Service Provider, on a carrier-grade global cloud telephony and payment services platform.
9:20 - 9:25 - Icebreaker
9:25 - 9:45 - Tom Evans, Security Consultant of leading security specialists, Security Risk Management
9:45 - 10:05 - John Greenwood, CEO of ATS Limited, PCI consultants and advisors to some of the largest retail brands in the UK
10:05 - 10:25 - Coffee Break
10:25 - 10:55 - Andrew Dunn, Chief Technology Officer, Cognia
10:55 - 11:30 - Demonstration & Q&A Session
11:30 - Finish
We hope you can join us.
21st November 2013 - Essex/Hertfordshire Networking Event
All Regional networking meetings start at 09.00 and finish at 13.00
Further information regarding the above events will be uploaded closer to the dates specified. Full agenda information will be available for each event.
Please note that this information is subject to change, dates & confirmation of venues will be emailed to you once your place to an event has been confirmed.